Shipping Policy

Last Updated: May 22nd, 2023

MACHHLI BABA FOODS LLP or MACHHLIBABA FRIES (“we” and “us”) is the operator of (https://machhlibabafries.com/) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Delivery Costs

No extra delivery cost is being charged.

3. Returns

Please refer to our Refund & Returns Policy.

4. Delivery Terms

4.1 Transit Time

In general, deliveries are completed on the same-day as of the order.

4.2 Change of Delivery Address

Our kitchen operates on Monday – Sunday during standard business hours, except
on national holidays at which time the kitchen will be closed. In these
instances, we take steps to ensure delivery delays will be kept to a minimum.

4.3 Items Out of Stock

If an item is out of stock, we will notify you in advance and either replace the out-of-stock item with similar/substitute product after taking your consent or process a refund.

4.4 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Parcels Damaged in Transit

If you find a parcel is damaged in-transit, please get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

6. Cancellations